Mexico's flag carrier, Aeromexico, has a network of regional and international offices that have allowed it to create a significant presence throughout Latin America and beyond. A vital hub for clients based in Peru and the larger South American region is the Aeromexico Airlines Lima Office. With a prime location in Lima, Peru's capital and largest city, the office serves a variety of travel-related needs, including assistance with ticketing, flight bookings, cargo services, and customer support. Through Aeromexico's vast route network, this office is essential in connecting travelers to locations around North America, Europe, and Asia as well as between South America and Mexico.

About Aeromexico Airlines

The Aeromexico Airlines Lima Office largest airline and a founding member of the SkyTeam global airline alliance. Founded in 1934, the airline has a long and distinguished history in aviation. Its main hub is at Mexico City International Airport (Aeropuerto Internacional Benito Juárez), and it operates both domestic and international flights to over 90 destinations worldwide.

Aeromexico's fleet includes Boeing 737s and 787 Dreamliners, ensuring modern, fuel-efficient, and comfortable travel experiences for passengers. The airline is known for its premium services, including Clase Premier (business class), in-flight entertainment, bilingual customer support, and regional cuisine offerings that reflect the rich culture of Mexico.

Functions of the Aeromexico Lima Office

The Aeromexico Airlines Lima Office is designed to facilitate a range of passenger and corporate needs. Its primary responsibilities include:

1. Flight Bookings and Ticketing

Passengers can visit the Lima Office to inquire about flight schedules, prices, and seat availability. The staff assists with flight reservations, ticket purchases, and itinerary changes. Whether it’s a one-way ticket, a round-trip journey, or a complex multi-city itinerary, the office offers customized solutions.

2. Customer Support

The Lima Office acts as a central support point for passengers needing assistance before or after their flights. This includes help with check-in procedures, baggage policies, travel documentation requirements, frequent flyer inquiries, and more. The multilingual staff ensures clear communication with both Spanish and English-speaking customers.

3. Special Services

Aeromexico is committed to accommodating the diverse needs of its passengers. The Lima Office helps coordinate special services such as assistance for elderly travelers, unaccompanied minors, passengers with disabilities, and those requiring medical support during flights.

4. Group and Corporate Bookings

For organizations planning conferences, company retreats, or team travel, the Lima Office offers group booking services. Corporate clients can also inquire about business travel accounts, special rates, and Aeromexico’s loyalty programs tailored to companies.

5. Cargo Services

Aeromexico Cargo is an essential part of the airline’s operations, and the Lima Office supports logistics for shipping goods between Peru and international destinations. From urgent documents to large freight, the office helps coordinate the safe and timely transport of cargo.

6. Promotional Offers and Loyalty Programs

The Lima Office keeps passengers informed about seasonal promotions, flight discounts, and limited-time offers. It also offers assistance with Aeromexico’s Club Premier frequent flyer program, including enrollment, point redemption, and tier upgrades.

Location and Accessibility

The Aeromexico Airlines Lima Office is typically located in a commercial or financial district for easy accessibility to travelers, business professionals, and local partners. Being in Lima, the hub of Peruvian economic and cultural activity, ensures high visibility and convenience for walk-in customers.